The right way to ask for customer feedback Learn why you're asking for customer feedback. Ask the right questions to the right person. Send a personal thank you note and follow up (not optional). Businesses can use SMS as a method to get customer feedback by sending text messages and business text surveys at appropriate times in the customer journey.
![Dominic Mccoard](https://www.businessconsultants.icu/8YDwA.jpg?16)
Dominic Mccoard
Avid foodaholic. Infuriatingly humble bacon nerd. Lifelong beer advocate. Total sushi scholar. Passionate pop culture scholar. Typical travel guru.